Zack Stark was a huge help when my hard drive crashed and I thought I lost all of my invaluable data. Unfortunately he was not able to recover it himself, but quickly suggested an operation that could- much better than tinkering with the drive and possibly further damaging it! He was completely honest, professional, communicative and helpful. He is a very nice fellow and I would recommend his services to anyone in the DFW area who has computer woes. If he can?t fix them, he will refer you to other experts. ? Melia B.